Terms & Conditions

These Terms & Conditions ("Terms") form a binding agreement between you and TranzactIQ regarding your access to our website and use of our products and services. By visiting our site, requesting a demo, creating an account, or using the platform, you accept these Terms. If you use the services on behalf of an organization, you represent that you have authority to bind that organization.

TranzactIQ provides software for reconciliation, settlement monitoring, exception handling, and related financial operations workflows. Specific features, service levels, and data handling terms for production use are defined in a separate order form, statement of work, or master services agreement between TranzactIQ and your organization.

Our services are offered to businesses and authorized professionals in the financial services sector. You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account and must notify us promptly of unauthorized access.

You agree not to:

• Use the services in violation of applicable laws, regulations, or third-party rights.
• Upload malicious code, attempt unauthorized access, or interfere with platform integrity.
• Reverse engineer, scrape, or resell the services except as expressly permitted in writing.
• Misrepresent your identity, affiliation, or authority to use customer data.
• Use the platform to process data you are not authorized to handle.

You retain ownership of data you submit to the platform. You grant TranzactIQ a limited license to host, process, and display that data solely to provide and improve the services, subject to your agreement and our Privacy Policy. You are responsible for obtaining necessary consents and ensuring data shared with TranzactIQ may be processed for reconciliation and related operations.

TranzactIQ and its licensors own all rights in the website, software, documentation, trademarks, and related materials. No rights are granted except as expressly stated. Feedback you provide may be used by TranzactIQ without obligation to you.

Non-public information disclosed by either party in connection with evaluations or contracts must be protected with reasonable care and used only for the permitted purpose. This obligation does not apply to information that is public, independently developed, or rightfully received from a third party without restriction.

Paid subscriptions, implementation fees, and billing terms are set out in your commercial agreement. Free trials or demos may be modified or discontinued at any time. Unless otherwise agreed, fees are non-refundable except where required by law.

The website and any pre-production or demo environments are provided "as is" and "as available." To the fullest extent permitted by law, TranzactIQ disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. Production warranties, if any, are defined in your signed agreement.

To the maximum extent permitted by law, TranzactIQ will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunity arising from use of the website or services. Our aggregate liability for claims relating to the services is limited to the amounts paid by you to TranzactIQ in the twelve months preceding the claim, except where liability cannot be limited under applicable law.

You agree to indemnify and hold harmless TranzactIQ from claims arising out of your misuse of the services, violation of these Terms, or infringement of third-party rights related to data or content you provide.

We may suspend or terminate access for breach of these Terms, security risk, or non-payment under a commercial agreement. Upon termination, your right to use the services ceases; provisions that by nature should survive — including confidentiality, liability limits, and governing law — will remain in effect.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in Indore, Madhya Pradesh shall have exclusive jurisdiction over disputes arising from these Terms, subject to any alternate dispute resolution process agreed in a commercial contract.

We may revise these Terms by posting an updated version on this page. Material changes take effect when published unless otherwise stated. Your continued use after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms may be directed to admin@tranzactiq.com or through our contact page.